If this happens, Serato software will not be able to access your hardware's soundcard and therefore will not connect. When you connect your hardware to your Windows computer, your operating system may secure your hardware as the default soundcard for playback and recording in Windows. Not all USB cables are created equal and some provide higher connection quality. Try connecting your controller using a different USB port and using a different USB cable. Visit your hardware manufacturers website for information, and if you need to install a driver make sure you restart your computer to ensure all updates are refreshed. Please make sure you have the correct driver installed from your hardware manufacturers website here
It's good to restart after any kind of driver or software installation to make sure everything is working correctly.Ĭheck you have the correct drivers installedĪ lot of controllers need drivers to be installed before it will connect with a Windows computer. Having a hard time getting your controller to connect using Windows? Follow the troubleshooting steps below to get up and running.Ī classic troubleshooting step, but you would be surprised at the amount of people that bypass this one! Restarting your computer refreshes a lot of driver issues and refreshes the OS.
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